Palm Beach Dumpsters & Trash Removal, Inc.
Effective Date: June 20, 2025
Palm Beach Dumpsters & Trash Removal, Inc. (“Palm Beach Dumpsters,” “PBD,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, store, and protect the information you provide when you (a) visit pbdumpsterstr.com and its sub-pages (the “Site”) or (b) access any related products, quote forms, or dumpster-rental services we operate (the “Services”).
By using the Site or Services, you acknowledge you have read and understood this Privacy Policy and consent to the practices it describes. If you do not agree, please do not use the Site or submit any personal information.
1. Information We Collect
1.1 Information You Provide Voluntarily
| Category | Examples | Purpose |
|---|---|---|
| Contact Details | Name, phone number, email address | Process quotes, schedule deliveries, respond to inquiries |
| Service Details | Project type, delivery ZIP code, preferred dates, special instructions | Provide accurate pricing, route planning, and customer service |
| Payment Information | Cardholder name, partial card data (processed via PCI-compliant gateway) | Securely complete transactions (PBD does not store full card numbers) |
| Communication Content | Emails, phone calls, form messages, reviews | Training, quality control, and dispute resolution |
1.2 Information We Collect Automatically (Non-Sensitive Usage Data)
When you browse the Site, we and our analytics partners automatically receive certain information from your device:
| Category | Examples |
|---|---|
| Device & Browser Data | IP address, browser type, OS, screen size, referring URL |
| Usage Data | Pages viewed, time on page, clicks, scroll depth, search queries |
| Approx. Location | City/region (derived from IP; not precise GPS) |
We collect only anonymized or aggregated usage data—never sensitive personal info—solely to improve website performance and user experience.
2. How We Use Your Information
| Purpose | Legal Basis (GDPR reference) |
|---|---|
| Quote generation, booking confirmation, customer support | Contract performance |
| Improving Site design, load speed, and content relevance | Legitimate interest (UX optimization) |
| Fraud prevention, security monitoring | Legitimate interest |
| Marketing emails or texts (e.g., promotions, coupons) | Consent (opt-in) |
| Legal compliance & accounting records | Legal obligation |
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
3. Analytics & Tracking Technologies
To understand how visitors interact with our Site, we use:
| Tool | Data Type | Opt-Out Methods |
|---|---|---|
| Google Analytics | Anonymized page views, session length | https://tools.google.com/dlpage/gaoptout |
| Google Search Console | Aggregated search performance | Built-in Google privacy controls |
| Microsoft Clarity | Click maps, scroll heatmaps | https://clarity.microsoft.com/terms |
| Bing Webmaster Tools | Aggregated search metrics | Built-in Microsoft privacy controls |
No personally identifiable contact details (name, phone, email) are transmitted to these analytics platforms.
Cookies set by these tools help us recognize returning visitors and measure content effectiveness. You may disable cookies in your browser; the Site will still function but certain UX enhancements may be limited.
4. Data Sharing & Disclosure
We do not sell, rent, share, or trade your personal data with third parties for monetary gain. We disclose data only in the limited circumstances below:
| Recipient | Reason | Safeguards |
|---|---|---|
| Payment processors (e.g., Stripe, Square) | Securely process credit-card transactions | PCI-DSS compliance |
| Service providers (IT hosting, email delivery, CRM) | Operate Site and communications | Confidentiality agreements |
| Regulators & law enforcement | Respond to lawful requests, subpoenas, or court orders | Disclose only what is legally required |
| Waste-disposal partners | Verify prohibited or hazardous items (if necessary) | Non-disclosure commitment |
5. Data Retention
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Quote & Booking Records – kept 7 years to comply with tax, insurance, and regulatory obligations.
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Marketing Opt-In Data – until you unsubscribe or request deletion.
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Analytics Data – retained in aggregate form for trend analysis (typically 26 months).
When retention is no longer required, data is securely deleted or anonymized.
6. Security Measures
We implement industry-standard administrative, technical, and physical safeguards:
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HTTPS/TLS encryption for all Site traffic
-
Firewalls and intrusion-detection systems on hosting servers
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Role-based access controls; employees receive privacy training
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Payment card data processed via PCI-DSS Level 1 gateways (no card numbers stored on PBD servers)
No method of transmission over the Internet or electronic storage is 100% secure; however, we continually review and enhance our safeguards.
7. Your Choices & Rights
Depending on your jurisdiction (e.g., CCPA, GDPR), you may have the right to:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of the personal data we hold | Email us |
| Correction | Update inaccurate or incomplete data | Email or call |
| Deletion | Ask us to erase data, unless retention is legally required | Email request |
| Opt-Out | Withdraw consent for marketing communications | Unsubscribe link or SMS STOP |
| Cookie Control | Disable cookies via browser settings | Browser preferences |
We will respond to verified requests within 30 days (or timeframe required by law).
8. Children’s Privacy
Our Site and Services are directed to adults 18 years and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
9. International Visitors
Palm Beach Dumpsters is headquartered in the United States. If you access the Site from outside the U.S., you consent to the transfer, storage, and processing of your data in the U.S., where privacy laws may differ from those in your country.
10. Contact Us
Questions or concerns about this Privacy Policy?
Palm Beach Dumpsters & Trash Removal, Inc.
944 Marlin Circle, Jupiter, FL 33458
Phone: (561) 922-1913
Email: info@pbdumpsterstr.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. When we do, we will revise the “Effective Date” at the top. Continued use of the Site or Services after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.
Thank you for trusting Palm Beach Dumpsters. We are committed to keeping your information safe while providing a fast, reliable dumpster-rental experience throughout South Florida.